[et_pb_section fb_built=”1″ use_custom_gutter=”on” gutter_width=”1″ specialty=”on” custom_padding_last_edited=”on|tablet” _builder_version=”4.27.4″ _module_preset=”default” background_image=”https:\/\/gss-group.net\/wp-content\/uploads\/2022\/04\/2500-600-Top-Right-Blue-Image-BG-Divider-Global-Security-Services-Group-United-Arab-Emirates-UAE-Abu-Dhabi-001.png” background_size=”contain” background_position=”top_right” z_index=”0″ position_origin_a_tablet=”” position_origin_a_phone=”” position_origin_a_last_edited=”on|tablet” position_origin_f_tablet=”” position_origin_f_phone=”” position_origin_f_last_edited=”on|tablet” position_origin_r_tablet=”” position_origin_r_phone=”” position_origin_r_last_edited=”on|tablet” max_width=”100%” min_height_tablet=”80vh” min_height_phone=”” min_height_last_edited=”on|tablet” custom_padding=”||0px||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” bottom_divider_color=”#003761″ bottom_divider_height=”70px” scroll_vertical_motion=”0|70|70|100|0|0|-5″ scroll_fade=”0|30|30|80|100%|100%|0%” scroll_blur=”40|60|80|100|0px|5px|10px” motion_trigger_start=”bottom” background_last_edited=”on|tablet” background_image_tablet=”https:\/\/gss-group.net\/wp-content\/uploads\/2022\/04\/2500-600-Top-Right-Blue-Image-BG-Divider-Global-Security-Services-Group-United-Arab-Emirates-UAE-Abu-Dhabi-001-1024×203.png” background_image_phone=”https:\/\/gss-group.net\/wp-content\/uploads\/2022\/04\/2500-600-Top-Right-Blue-Image-BG-Divider-Global-Security-Services-Group-United-Arab-Emirates-UAE-Abu-Dhabi-001.png” background_enable_image_tablet=”on” background_enable_image_phone=”on” background_size_tablet=”custom” background_size_phone=”contain” background_image_width_tablet=”100%” background_image_width_phone=”50%” background_position_tablet=”top_right” background_position_phone=”top_center” positioning_tablet=”” positioning_phone=”” positioning_last_edited=”on|phone” scroll_vertical_motion_tablet=”0|70|70|100|0|0|-5″ scroll_vertical_motion_phone=”0|35|35|100|0|0|-5″ scroll_vertical_motion_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”][et_pb_column type=”3_4″ specialty_columns=”3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner column_structure=”1_3,1_3,1_3″ _builder_version=”4.17.1″ _module_preset=”default” custom_margin=”-7vh||5vh||false|false” custom_margin_tablet=”-5vh||3vh||false|false” custom_margin_phone=”-75px||50px||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||||false|false” scroll_vertical_motion=”0|50|50|100|0|0|0″ scroll_horizontal_motion=”0|70|80|100|0|0|-4″ scroll_fade=”0|70|70|100|100%|100%|0%” motion_trigger_start=”bottom” scroll_vertical_motion_tablet=”0|50|50|100|0|0|0″ scroll_vertical_motion_phone=”0|25|85|100|0|0|-2″ scroll_vertical_motion_last_edited=”on|phone” scroll_horizontal_motion_tablet=”0|40|70|100|0|0|-4″ scroll_horizontal_motion_phone=”0|20|75|100|0|0|0″ scroll_horizontal_motion_last_edited=”on|tablet” scroll_fade_tablet=”0|71|71|100|100%|100%|0%” scroll_fade_phone=”0|90|90|100|100%|100%|0%” scroll_fade_last_edited=”on|tablet” global_module=”4142″ global_colors_info=”{}”][et_pb_column_inner type=”1_3″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/gss-group.net\/wp-content\/uploads\/2022\/07\/Small_GSSG_Logo-Global-Security-Services-Group-United-Arab-Emirates-UAE-Abu-Dhabi-01-1024×1024.png” title_text=”Small_GSSG_Logo-Global-Security-Services-Group-United-Arab-Emirates-UAE-Abu-Dhabi-01″ url=”\/” _builder_version=”4.17.6″ _module_preset=”default” height=”22vh” height_tablet=”22vh” height_phone=”175px” height_last_edited=”on|phone” custom_margin=”||5vh||false|false” custom_margin_tablet=”||5vh||false|false” custom_margin_phone=”||0vh||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner type=”1_3″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/gss-group.net\/wp-content\/uploads\/2022\/04\/500-660-UAE-Logo-Global-Security-Services-Group-United-Arab-Emirates-UAE-Abu-Dhabi-001.png” title_text=”500-660-UAE-Logo-Global-Security-Services-Group-United-Arab-Emirates-UAE-Abu-Dhabi-001″ align_tablet=”” align_phone=”center” align_last_edited=”on|phone” _builder_version=”4.17.4″ _module_preset=”default” max_width=”75px” max_width_tablet=”” max_width_phone=”70px” max_width_last_edited=”on|phone” custom_margin=”20px|||-40px|false|false” custom_margin_tablet=”-175px|||40%|false|false” custom_margin_phone=”-130px||||false|false” custom_margin_last_edited=”on|phone” module_alignment_tablet=”” module_alignment_phone=”right” module_alignment_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner type=”1_3″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=”4.17.1″ _module_preset=”default” custom_padding=”0px||0px||true|false” scroll_vertical_motion=”0|50|50|100|0|0|0″ scroll_horizontal_motion=”0|60|60|100|0|0|-10″ scroll_fade=”0|60|60|75|100%|100|0%” motion_trigger_start=”bottom” scroll_vertical_motion_tablet=”0|50|50|100|0|0|0″ scroll_vertical_motion_phone=”0|70|70|100|0|0|-2″ scroll_vertical_motion_last_edited=”on|phone” scroll_horizontal_motion_tablet=”0|60|60|100|0|0|-5″ scroll_horizontal_motion_phone=”0|60|60|100|0|0|0″ scroll_horizontal_motion_last_edited=”on|tablet” scroll_fade_tablet=”0|50|50|80|100%|100|0%” scroll_fade_phone=”0|80|80|100|100%|100|0%” scroll_fade_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”2_3″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”|||on|||||” text_font_size=”15px” header_text_color=”#C20000″ header_font_size=”44px” header_2_text_color=”#000000″ header_2_line_height=”0.7em” header_3_text_color=”#000000″ header_3_font_size=”40px” custom_margin=”||3vh||false|false” custom_margin_tablet=”||3vh||false|false” custom_margin_phone=”||3vh||false|false” custom_margin_last_edited=”on|tablet” animation_style=”fade” text_font_size_tablet=”14px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”3vh” text_line_height_phone=”1.3em” text_line_height_last_edited=”on|phone” header_font_size_tablet=”36px” header_font_size_phone=”30px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”32px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|phone” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n
Leading Globally in Aviation, Maritime, Corporate and Private Security<\/strong><\/p>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”about” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#FFFFFF” background_enable_image=”off” background_size=”contain” background_position=”top_right” background_vertical_offset=”0%” z_index=”11″ min_height=”80%” height=”80%” max_height=”80%” custom_margin=”||||false|false” custom_padding=”0px||30px||false|false” top_divider_color=”#C20000″ top_divider_flip=”horizontal” bottom_divider_color=”#C20000″ bottom_divider_arrangement=”above_content” scroll_fade=”75|95|95|100|100%|0%|0%” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”20px||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” scroll_fade=”0|25|25|100|100%|99%|0%” scroll_blur=”50|85|95|100|0px|0px|10px” motion_trigger_start=”bottom” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” custom_margin=”||5px||false|false” scroll_vertical_motion=”0|20|93|100|0|0|-3″ scroll_horizontal_motion=”0|65|90|100|-5|0|0″ scroll_fade_enable=”on” scroll_fade=”0|25|94|100|0|100|0%” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” scroll_vertical_motion_tablet=”0|40|90|100|0|0|-3″ scroll_vertical_motion_phone=”0|25|75|100|2|0|-10″ scroll_vertical_motion_last_edited=”on|phone” scroll_horizontal_motion_tablet=”0|65|90|100|-10|0|0″ scroll_horizontal_motion_phone=”0|50|90|100|0|0|0″ scroll_horizontal_motion_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n Grievance Policy of Global Security Services Group (GSSG) is to prevent and resolve conflict in the workplace and promotes a process that encourages a workplace free of unfair discrimination and harassment. The policy aims to ensure that all communication channels are open and that all employees have an adequate opportunity to express their grievances. It further aims to ensure that grievances are resolved timeously and fairly by adopting a problem-solving approach and implementing any appropriate corrective action necessary. By taking this structured approach the policy aims to promote a positive climate and labour relations.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ custom_padding_last_edited=”on|phone” _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”20px||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” scroll_fade=”0|25|25|100|100%|99%|0%” scroll_blur=”50|85|95|100|0px|0px|10px” motion_trigger_start=”bottom” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” custom_margin=”||5px||false|false” scroll_vertical_motion=”0|20|93|100|0|0|-3″ scroll_horizontal_motion=”0|65|90|100|-5|0|0″ scroll_fade_enable=”on” scroll_fade=”0|25|94|100|0|100|0%” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” scroll_vertical_motion_tablet=”0|40|90|100|0|0|-3″ scroll_vertical_motion_phone=”0|25|75|100|2|0|-10″ scroll_vertical_motion_last_edited=”on|phone” scroll_horizontal_motion_tablet=”0|65|90|100|-10|0|0″ scroll_horizontal_motion_phone=”0|50|90|100|0|0|0″ scroll_horizontal_motion_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n To provide the guidelines for managers to administer the grievance procedure ensuring that employees are treated equally and fairly in line with the mission, vision and values of GSSG.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” custom_margin=”||5px||false|false” scroll_vertical_motion=”0|20|93|100|0|0|-3″ scroll_horizontal_motion=”0|65|90|100|-5|0|0″ scroll_fade_enable=”on” scroll_fade=”0|25|94|100|0|100|0%” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” scroll_vertical_motion_tablet=”0|40|90|100|0|0|-3″ scroll_vertical_motion_phone=”0|25|75|100|2|0|-10″ scroll_vertical_motion_last_edited=”on|phone” scroll_horizontal_motion_tablet=”0|65|90|100|-10|0|0″ scroll_horizontal_motion_phone=”0|50|90|100|0|0|0″ scroll_horizontal_motion_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n This policy applies to:<\/strong> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” custom_margin=”||5px||false|false” scroll_vertical_motion=”0|20|93|100|0|0|-3″ scroll_horizontal_motion=”0|65|90|100|-5|0|0″ scroll_fade_enable=”on” scroll_fade=”0|25|94|100|0|100|0%” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” scroll_vertical_motion_tablet=”0|40|90|100|0|0|-3″ scroll_vertical_motion_phone=”0|25|75|100|2|0|-10″ scroll_vertical_motion_last_edited=”on|phone” scroll_horizontal_motion_tablet=”0|65|90|100|-10|0|0″ scroll_horizontal_motion_phone=”0|50|90|100|0|0|0″ scroll_horizontal_motion_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”20px||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” scroll_fade=”0|25|25|100|100%|99%|0%” scroll_blur=”50|85|95|100|0px|0px|10px” motion_trigger_start=”bottom” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” custom_margin=”||5px||false|false” scroll_vertical_motion=”0|20|93|100|0|0|-3″ scroll_horizontal_motion=”0|65|90|100|-5|0|0″ scroll_fade_enable=”on” scroll_fade=”0|25|94|100|0|100|0%” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” scroll_vertical_motion_tablet=”0|40|90|100|0|0|-3″ scroll_vertical_motion_phone=”0|25|75|100|2|0|-10″ scroll_vertical_motion_last_edited=”on|phone” scroll_horizontal_motion_tablet=”0|65|90|100|-10|0|0″ scroll_horizontal_motion_phone=”0|50|90|100|0|0|0″ scroll_horizontal_motion_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”20px||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” scroll_fade=”0|25|25|100|100%|99%|0%” scroll_blur=”50|85|95|100|0px|0px|10px” motion_trigger_start=”bottom” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” custom_margin=”||5px||false|false” scroll_vertical_motion=”0|20|93|100|0|0|-3″ scroll_horizontal_motion=”0|65|90|100|-5|0|0″ scroll_fade_enable=”on” scroll_fade=”0|25|94|100|0|100|0%” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” scroll_vertical_motion_tablet=”0|40|90|100|0|0|-3″ scroll_vertical_motion_phone=”0|25|75|100|2|0|-10″ scroll_vertical_motion_last_edited=”on|phone” scroll_horizontal_motion_tablet=”0|65|90|100|-10|0|0″ scroll_horizontal_motion_phone=”0|50|90|100|0|0|0″ scroll_horizontal_motion_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n In the majority of situations where the employee has a problem, they should be able to resolve the matter informally through a one-to-one discussion with their supervisor or manager. If, however, the employee feels that they cannot do this, then they should seek the support of a work colleague to help them do this, or if this is not possible, seek the support of the HR Manager, to assist in facilitating an informal discussion.<\/p>\n Almost without exception, employees would be expected to take this route prior to raising a formal grievance.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n If after having tried the informal approach, the employee has not been able to see a satisfactory resolution then they may escalate the matter to the stages of the formal grievance procedure.<\/p>\n <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n Given the nature of the Grievance Procedure and the stages, any such grievance hearing must be conducted by any number of individuals in the business.<\/p>\n The table below indicates how this would look:<\/p>\n *Will vary if the Line Manager, HR Manager, or MD\/CEO is implicated in the grievance. [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n Where any such policy is reflected in the GSSG authority levels, businesses must adhere to the appropriate levels of authority indicated.<\/p>\n In all other cases \u2013 The CEO may designate the level of authority to approve the terms of this policy to any manager within the company.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”20px||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” scroll_fade=”0|25|25|100|100%|99%|0%” scroll_blur=”50|85|95|100|0px|0px|10px” motion_trigger_start=”bottom” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” custom_margin=”||5px||false|false” scroll_vertical_motion=”0|20|93|100|0|0|-3″ scroll_horizontal_motion=”0|65|90|100|-5|0|0″ scroll_fade_enable=”on” scroll_fade=”0|25|94|100|0|100|0%” hover_enabled=”0″ text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” scroll_vertical_motion_tablet=”0|40|90|100|0|0|-3″ scroll_vertical_motion_phone=”0|25|75|100|2|0|-10″ scroll_vertical_motion_last_edited=”on|phone” scroll_horizontal_motion_tablet=”0|65|90|100|-10|0|0″ scroll_horizontal_motion_phone=”0|50|90|100|0|0|0″ scroll_horizontal_motion_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_color=”#C20000″ header_4_text_color=”#003761″ header_4_font_size=”1.38em” hover_enabled=”0″ text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\nGrievance Policy Statement<\/h2>\n
Purpose<\/h2>\n
Scope<\/h2>\n
The policy and procedures shall apply to all employees working at various levels within the GSSG.<\/p>\nResponsibility<\/h2>\n
\n
Definitions<\/h2>\n
\n
Procedures<\/h2>\n
General Principles<\/h4>\n
\n
Informal Resolutions<\/h4>\n
Formal Resolutions<\/h4>\n
Stage 1 \u2013 Grievance Hearing<\/h5>\n
\n
Stage 2 \u2013 Appeal<\/h5>\n
\n
Grievance Table \u2013 Who\u2019s Involved<\/h4>\n
\n\n
\n \nStages<\/th>\n Grievance hearing held by<\/th>\n<\/tr>\n<\/thead>\n \n Stage 1 \u2013 Grievance hearing<\/td>\n Immediate Manager & HR Manager*<\/td>\n<\/tr>\n \n Stage 2 \u2013 Appeal<\/td>\n CEO \/ MD & HR Manager**<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
If the CEO together with the HR Manager is confident that the Manager conducting the grievance hearing is competent in the process, then he\/she may omit the presence of the HR Manager from this level of hearings.<\/p>\nLevel of Authority<\/h4>\n
Get in Touch<\/h2>\n